Shipping policy

Thank you for shopping with us! We take pride in crafting custom clothing pieces with care and attention to detail. Please review our shipping policy below:

Processing Time

All of our Sim-Stitch pieces are made to order. Please allow 1 to 2 weeks for processing and production before your order is shipped. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Within the U.S.

We currently ship only within the United States.

Standard Shipping (3–5 business days after processing):

• FREE

Order Tracking

Once your order has shipped, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Delays

While we strive to meet all estimated shipping timelines, delays may occur due to high order volume, holidays, or postal service disruptions. We appreciate your patience and understanding.

Address Accuracy

Please ensure that your shipping address is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.